Guidance that makes the pathway clearer.
Initial support to understand the request, organise information and receive guidance on the applicable stages.
Request support
Solutions
A sensitive operation calls for a tailored response.
We combine specialist distribution, technical knowledge, document organisation and logistics expertise to support needs that do not fit ready-made solutions.
Who we support
Each audience arrives with a different need.
What they share is the search for clarity, predictability and a team that can accompany them along the way.
Organised workflows for critical needs.
Support that considers care criteria, the need for agility and operational continuity.
Speak to a specialistPartnership for high-complexity contexts.
Support for clinics, hospitals and institutions in coordinating their specialist treatment needs.
Explore our supportAreas of expertise
Specialities that require attention to every detail.
Availability and the support pathway are assessed case by case, according to the prescription, documentation and applicable requirements.
Specialist medicines
Support for requests involving products that require additional care in assessment, organisation and operational coordination.
Oncology and high-complexity care
Support for needs related to oncology treatments, immunotherapy and other high-complexity requirements.
Rare diseases and orphan medicines
Support in accessing medicines that may require an individualised approach, within applicable conditions.
Cannabinoids and specific treatments
Initial guidance for needs requiring a prescription, documentation and careful assessment of specific requirements.
Solutions for institutions
A support interface for health plan providers, hospitals, clinics and other healthcare organisations.
Tenders and public-sector requests
Documentary and technical-commercial support structure for tender processes and institutional needs.
How we work
A journey with clear stages.
We do not oversimplify what is sensitive. We organise every stage so that you understand where you are and what comes next.
Receiving the request
We listen to the need and identify the initial information that will support the assessment.
Technical and documentary review
We provide guidance on prescriptions, reports and other documents that may be needed for the specific case.
Operational strategy
We structure the supply pathway and the necessary interfaces so that the request can move forward.
Workflow follow-up
We remain closely involved through the operational stages, maintaining organised communication with those involved.
Guided completion
We conclude support with the records and guidance relevant to the request.
The information on this page is institutional and does not replace medical assessment, pharmaceutical guidance or regulatory requirements applicable to each case. Prescription medicines require a valid prescription.
Let us understand your needs.
Share the context with our team to receive initial guidance.